Have a question?
Skim our FAQ section before emailing us for faster answers!
Need to get in touch?
For faster service, please check out our common questions on the right or FAQ section.
If your question has not been answered, feel free to contact us at the below:
Email to alice[at]alicewonders[dot]com. We will get back to you within 2 working days.
Call/sms us at +6010-2772962
Visit us at our showroom:
F16, 1st Floor (Beverly Collections)
Centerpoint Bandar Utama
Mon-Sat; 11-6pm
*5 minutes away from One Utama
*Map here
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COMMON QUESTIONS |
I am new, how do I shop at your site?
1. Login or register HERE
2. Click on the product you want and "add to cart"
3. After completing your selection, click "check out"
4. Proceed to fill in your delivery and payment methods. Full options for delivery and payment is HERE
What are the bag size measurements?
1. Click and zoom into the product
2. On the right side table, click on the tab marked "Size" to get detailed measurement
I haven't receive my bag(s) yet, has my order been shipped?
You should receive an email from orders@alicewonders.com detailing your order shipment. Please make sure our alice@alicewonders.com or orders@alicewonders.com is not blocked by your email spam filter.
Please refer here for expected delivery timeline.
If you have not received your order under the stipulated timeline, feel free to contact us at alice@alicewonders.com or call +6010-2772962 for assistance.
More questions? Please refer to out FAQ section.
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To read our full list of FAQ, please click here
If you have further questions, feel free to contact us at alice@alicewonders.com or call +6012-9794015
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